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Amazon Deemed Unsuitable for Blind Users

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current event by gheorghe on 30 October 2006, tagged as webdesign

Everyone's e-commerce favorite, Amazon.com, reportedly took a beating when it comes to web accessibility. According to this article on BBC.CO.UK, a blind UK journalist tested several websites and found out that Amazon.com is not exactly user-friendly for people with disabilities.

The same article states that a 2004 report from the UK Disability Rights commission found 800/1,000 failed to meet minimum accessibility standards. The article also outlines the difficulty of adjusting website design to meet those requirements.

While accommodating website design for people with disabilities would most likely require huge efforts for large online retailers, is this a matter the Government should regulate?

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And yet... by romanizzo :: NR6

And yet Amazon.com still makes a BUTTLOAD of money. If Ms Ledger and Ms Tracey think that there's that big a market out there for an online braille-book seller, maybe they should stop writing trivial articles for the BBC and start their own online business.

Am I insensitive? Yes. Does the free-market give a damn? No. If my eyes were taken from me by a vengeful and ironically playful God, would I want Amazon.com to be more blind-friendly? Probably. Do I want the price of my books from Amazon to increase? Nope.

Bottom line: unless we're talking an insignificant amount of coding vice a major redesign of Amazon's source code, why don't we let Mr Amazon.com and his board of trusty advisors worry about it?

Posted 31 October 2006, Hide, Reply