4 Nerd-Its - +

Hard Drive Repair for Time Capsule With Internal Drive Error

Page_white_text an academic article by Brandon U. Hansen (Brandon), published on 23 April 2009
tagged as time capsule, hard drive, repair, howto, and apple
other nerds have left 11 comments below

As I wrote previously, I had a Time Capsule problem. Basically, the hard drive crashed and I was stuck with a very expensive (but fast) router. Luckily, my plan to recover my data was successful. Here are some details on how it went.

Taking apart the Time Capsule

This proved to be fairly straightforward – and the most complicated “computer surgery” I’ve done in the past is upgrade memory (iMac) or add a wireless card (PC). I followed the steps on a Harmac article entitled, Changing a disk in the Time Capsule – only I stopped after the hard drive was out (i.e., almost to the end of page 3).

Here are some photos I took along the way:

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Removing rubber cover from bottom of Time Capsule.

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Bottom of Time Capsule with rubber cover removed.

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Time Capsule with bottom rubber cover and hard cover removed. Top: Hard drive. Bottom right: Intact wire connection to fan, which is attached to hard cover.

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Top: Time Capsule (upside-down) with internals exposed. Bottom-left: Rubber cover with screws. Bottom-right: Hard cover and fan assembly.

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Removing securing cover from temperature sensor on Time Capsule hard drive.

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Insides of Time Capsule with hard drive removed.

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Removed Time Capsule hard drive.

Preparing an External Drive

I purchased an external drive (a Western Digital 1TB My Book) and hooked it up to my iMac. This is where I would store the data I was able to restore/extract from the Time Capsule hard drive. (You know, the way I was “supposed” to be doing it from the beginning.)

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1TB Western Digital “My Book” external hard drive hooked up and running, with box.

Fixing the Drive

I plopped the Time Capsule hard drive into a SATA dock (specifically a 2.5/3.5" USB 2.0 SATA HD Docking Station), which was plugged in and hooked up to my iMac, but not turned on.

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Time Capsule hard drive in the SATA dock, sitting on the SATA dock box.

When I turned on the dock, two disks mounted on my desktop. Neither looked to contain my information, so I assumed they were “administrative” in nature.

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Disks mounted before fix.

Opening Disk Utility, I noticed two things: There was another disk partition on the Time Capsule hard drive that wasn’t mounted, and one of the disks that did mount needed to be repaired.

When I tried to repair the mounted disk or to mount the unmounted disk, Disk Utility would give me an error – ironically, something about not being able to unmount the disk. Fifteen minutes of looking online didn’t yield anything useful, so I grabbed a bigger hammer.

I opened DiskWarrior, which immediately gave me the option to rebuild the unmounted disk. It worked on it for … I forget how long – an hour? Then it presented me with a report of success and mounted the drive.

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DiskWarrior rebuilding the problem disk on the failed Time Capsule hard drive.

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DiskWarrior report after rebuilding failed disk on Time Capsule hard drive.

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Disks mounted after fix.

Looking around on the disk I found everything was intact. I was saved!

Moving the Info

DiskWarrior had inserted a new file structure on the rebuilt Time Capsule hard drive (to contain suspected problem files), but it was easy to pick out what I needed and drag it directly onto the My Book drive. I moved over the music (which took overnight) and left the backups of my iMac and MacBook.

Putting Things Back Together

I re-assembled the Time Capsule and everything looked just like it did before. In fact, I’d be surprised if someone a Apple was able to tell I took it apart. I guess there could have been something like those cell phone indicators that change color when the phone is dropped in water, but it wasn’t obvious. It functioned just right, too. Time Machine picked up right where it left off, and I’m still able to access backups from before the “incident.”

I powered down the external hard drive and plugged it into the Time Capsule, and the computers on the network had immediate access to the music there.

One Remaining Question

There’s just one step I have yet to figure out: How to get the information on the external drive backed up on the Time Capsule, too. My only idea right now is to occasionally hook the external drive up to one of the computers, run a backup, and then move it back. It’d be much easier, of course, if I could automate it. Ideas, anyone?

Thread parent sort order:
Thread verbosity:

I don’t have a Time Capsule myself but I would imagine what you described is the only way to do it … to get the data mirrored again on your original drive and then have it copied over during a standard backup. Otherwise, any meta data the Time Capsule software uses to track changes wouldn’t necessarily be correct simply by copying files over. That’s just my edumacated guess.

0 Nerd-Its - +
YOU ARE A GOD!!! by Anonymous :: NR0 :: Show

I had to think of how to properly say THANK YOU and that you are the greatest. It took me longer to pull the back off and unscrew all those tiny screws than it did to repair my disk. The instructions (especially with the visuals) helped so much. I also fixed a Western Digital using the same guidelines.

Thanks a milli!!!

0 Nerd-Its - +
Seems to have worked by Anonymous :: NR0 :: Show

I have followed the instructions here carefully and all seems to be good. The first time I tried to backup files from the restored drive I got a permissions error and then the contents of the folder disappeared! (a heart stopping moment). I had to restart in order to remount the drive. Then I ran disk warrior again and am now cautiously but successfully backing up smaller folders one by one in order of importance.
Thanks for the reassuring post.

0 Nerd-Its - +
uncovering by Anonymous :: NR0 :: Show

Use a hair dryer to warm up the metal cover and the glue will come of easily.

0 Nerd-Its - +
Windows? by Anonymous :: NR0 :: Show

Anyone have any idea how to access data on the removed time capsule drive once it is inserted into a hard drive dock in Windows???

0 Nerd-Its - +
Thank you!!!!! by Anonymous :: NR0 :: Show

You have just saved Christmas!

I had just finished putting all the photos I shot over Christmas in my iPhoto library on my Time Capsule and and then got the dreaded flashing amber light and the blood chilling message that the internal drive needed to be repaired.

I did a quick search and landed on this page.

The SATA dock arrived in the post this morning, I downloaded Diskwarrior, repaired the drive, and am backing up the files as I type.

Thanks so much for posting this fix!

-John

0 Nerd-Its - +
Excellent fix by Anonymous :: NR0 :: Show

This fix worked well and I thank you for leading the way. Removing the rubber cover was challenging. The trick is to treat he rubber mat like a peeling label, but don’t use water. The map is glued so careful and deliberate pulling will prevent tearing.

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